The Foreign & Commonwealth Office and this Embassy are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible.  

However, visitors should note that the main Embassy building, located at 9 Desyatynna is poorly served to assist disabled visitors.

The Visa and Consular Sections are located in a separate building, the Artyom Centre, which is better served. To assist disabled visitors, we have set out below details of limited disabled access at this Embassy. We hope this information is helpful.

Main Embassy

Contact us

We recommend that disabled visitors shouldcontact Deputy Management Officer (490 3660) in advance of their visit to the British Embassy who will try to find an alternative way of providing access for you.

General physical access

• Entrances are generally unobstructed
• Steps into the Embassy 
• No ramps. No lifts
• Parking spaces are available in the Embassy Courtyard. Please inform Embassy in advance if you wish to make use of them
• Floor coverings are safe and even
• No Handrails and not all doors are easily accessible
• Good Lighting
• Emergency/evacuation: Disabled visitors invited into the Embassy will be the responsibility of the member of staff being visited in cases of emergency evacuation
  
• There are no public phones but the member of staff being visited will be able to arrange the use of a phone accessible to wheelchair users.

Access for visually impaired visitors

• Signs are clear, easy to read and of standard size. They are not available in Braille
• Guide dogs are welcome.

Access for deaf/hard of hearing visitors

• Hearing loops, Minicom and textphones are not installed
• No member of staff at the British Embassy has the ability to use sign language or possess professional Signing interpretation skills
• Hearing dogs are welcome.

Visa and Consular Section

General physical access

• Entrances are generally unobstructed
• Main access is down a series of steps that are approached from a park at the front of the building. The park is also accessed up some steps
• However, there is lift access from the rear of the building. This is the main vehicular access for the building and is open, light and free from obstructions
• Parking spaces are not available to the public as on road parking is the norm
  
• Floor coverings are safe and even
• All doors are easily accessible
• Good Lighting
• Emergency/evacuation: Disabled visitors invited into the Embassy will be the responsibility of the member of staff in cases of emergency evacuation
  
• There are no public phones but the member of staff being visited will be able to arrange the use of a phone accessible to wheelchair users.

Access for visually impaired visitors

• Signs are clear, easy to read and of standard size. They are not available in Braille
• Guide dogs are welcome.

Access for deaf/hard of hearing visitors

• Hearing loops are installed in all the interview booths and at the front counter. This includes the consular area. Minicom and textphones are not installed
• No member of staff at the British Embassy has the ability to use sign language or possess professional Signing interpretation skills
• Hearing dogs are welcome.